Privacy policy
Last updated: 2025 05 01
At AWELTA GROUP MB, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we may collect, use, share, and protect the information you choose to provide, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
- Who We Are
This Privacy Policy applies to Awelastic.com, operated by:
AWELTA GROUP MB
Company Code: 306114654
VAT Number: LT100015275211
Vasario 16-osios g. 41, LT-76350, Šiauliai, Lithuania
📧 hello@aweltagroup.com
We act as the Data Controller for any personal data we may collect via this Website.
We respect your right to privacy and do not seek to circumvent any privacy protection laws or obligations. We are committed to handling your data responsibly, transparently, and in accordance with the law.
If you ever wish to have your personal information deleted, updated, or reviewed, we will do our best to respond promptly and fairly. Your data belongs to you.
- What Personal Data We May Collect
We only collect personal information when necessary to provide our services or when you choose to share it. This may include:
- Name and surname
- Email address
- Phone number
- Shipping and billing addresses
- Purchase and order history
- Inquiries and customer support messages
- Communication via email, live chat, or WhatsApp
We may also collect non-personal, technical data such as IP address, browser type, device type, and browsing behavior for analytical purposes.
- How We May Collect Your Data
Depending on how you use our Website, we may collect your personal data through:
- Contact forms or order submissions
- Email communication
- Live chat or WhatsApp messages
- Website analytics and cookies (with your consent)
- Why We Process Your Data (Purpose & Legal Basis)
We only process personal data for legitimate, defined purposes. The legal basis for processing under Article 6 of the GDPR includes:
Purpose | Legal Basis |
Processing and delivering orders | Contract performance (Art. 6(1)(b)) |
Providing customer support | Legitimate interest (Art. 6(1)(f)) |
Sending email marketing (if opted-in) | Consent (Art. 6(1)(a)) |
Managing user inquiries or accounts | Legitimate interest (Art. 6(1)(f)) |
Complying with invoicing and legal obligations | Legal obligation (Art. 6(1)(c)) |
Website analytics and cookie tracking | Consent (Art. 6(1)(a)) |
You are not obligated to provide personal data, but failure to do so may prevent us from processing your order or inquiry.
- How and When We Share Your Data
We do not sell or commercially share your personal data.
We may share your data only when necessary to:
- Fulfill your order (e.g., with delivery couriers),
- Process your payment (e.g., via Stripe, PayPal, Revolut),
- Comply with legal or regulatory obligations.
All partners are contractually obligated to protect your data and act only on our instructions.
- Data Transfers Outside the EU/EEA
If your data is transferred outside the European Economic Area (EEA), we ensure it is protected through one of the following mechanisms:
- Standard Contractual Clauses (SCCs),
- Adequacy decisions by the European Commission, or
- Transfers to certified entities under frameworks such as the EU-U.S. Data Privacy Framework.
- How Long We Keep Your Data
We only keep your personal data as long as necessary for the purpose for which it was collected, unless otherwise required by law.
Data Type | Retention Period |
Orders and invoices | Up to 10 years (legal obligation) |
Customer support inquiries | Up to 2 years |
Email marketing (opt-in) | Until consent is withdrawn |
Analytics/cookies | As per cookie settings and browser preferences |
- Cookies and Tracking Technologies
We use cookies to personalize your experience, analyze usage, and improve our Website.
Cookies may include:
- Session cookies (temporary),
- Persistent cookies (remember your preferences),
- Third-party cookies (e.g., Google Analytics).
You can control or disable cookies in your browser settings at any time. Our cookie banner lets you manage your preferences.
See our full Cookie Policy for details.
- Data Security
We take reasonable technical and organizational steps to protect your personal data, including:
- SSL encryption (HTTPS),
- LiteSpeed cache for secure performance,
- Server-side access controls and monitoring.
However, no system can guarantee 100% security, and your use of our Website is at your own risk.
- Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent (where applicable)
- Request data portability
- Lodge a complaint with your local Data Protection Authority
To exercise your rights, email us at hello@aweltagroup.com
- Changes to This Policy
We may update this Privacy Policy to reflect legal, technical, or business changes. The latest version will always be available on this page.
